Subaru Conducts Voluntary Safety Recall of Certain Legacy, Outback, Impreza and XV Crosstrek Vehicles

March 08, 2013

HONOLULU, HAWAII (March 8, 2013) – Subaru Hawaii today announced a voluntary safety recall affecting certain Legacy and Outback cars from model years 2010 through 2013, Impreza sedans from 2012 and 2013, and XV Crosstrek crossover vehicles from 2013.

There have been no reports of accidents in Hawaii involving any recalled vehicles.

The recall affects only vehicles in which Subaru of America remote starter accessory kits have been installed. It does not affect original-equipment keyless entry fobs integrated into the vehicle key.

Subaru has determined that if the remote starter key fob is dropped, it may start the engine without the ignition button on the fob being pressed. The engine may start and run for up to 15 minutes, and may continue to start and stop until the fob battery is depleted or until the vehicle runs out of gas. The defect does not pose a risk while driving because a remote starter system is deactivated after a vehicle is started with a key.

The affected cars all have automatic or continuously variable transmissions.

Subaru will notify owners and replace the remote starter fob at no charge. The recall is expected to begin by the end of April. Owners will be sent by first-class mail notification letters advising them to make an appointment with their nearest authorized Subaru Hawaii service center to have the vehicle inspected and remedied at no charge.

Subaru owners affected by these recalls who notice anything abnormal with the operation of their vehicle should contact their dealership with any questions or concerns. Subaru Hawaii customers can also call the Customer Care department at 808-839-2273 (CARE). Customers on the neighbor islands should call 1-888-272-5515 (toll-free).

About Subaru Dealers of Hawaii

The Subaru Dealers of Hawaii represent five dealership locations statewide – Big Island Subaru – Hilo and Kona; Island Subaru in Kahului; and Servco Subaru – Mapunapuna and Waialae. Subaru is the only automotive manufacturer to receive the Insurance Institute for Highway Safety’s (IIHS) Top Safety Picks for all models for the past four years. All Subaru products are built in zero-landfill production plants where 100 percent of waste is recycled or turned into electricity. For additional information on the Subaru Dealers of Hawaii, visit SubaruHawaii.com.


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